It appears that some Pfizer, Inc. (NYSE:PFE) sales reps are complaining about meeting their Exubera sales quotas. Others, as explained below, are highly critical of the pharmaceutical company’s launch of the diabetes drug.
A recent post on CafePharma’s message board for the Pfizer drug sales team suggests that the company didn’t put enough money into Exubera’s launch and marketing campaign:
The problem with Exubera is that is was launched half-assed, before we had production ramped up to meet expected demand. Then, when we had enough product, we had no promotional money and then everyone was focused on NOT GETTING FIRED. Oh, and they changed the dates of the phases of the launch repeatedly (sometimes twice in the same month), changed the compensation and contests, and then finally they changed the division selling it (to the division that should have had it to begin with).
Exubera is a great product but it has to be launched well, with the $$$ for both education/promotion and DTC (which will drive sales). The launch, to date, has been, without a doubt, the worst in the history of Pfizer… a complete, utter back-alley abortion performed by a retarded monkey with a chain saw.
But just two (2) days after this apparent Pfizer sales rep. made the post above, Pfizer launched a slick new marketing campaign using video news releases (’VNR’) saying that Exubera is “now available in pharmacies.”
The videos (the first one here, and the second here) include comments by paid Pfizer consultant Dr. Jay Skyler. He is a former president of the American Diabetes Assocation. Skyler says in the first video that “one of the Holy Grails of diabetes…is the need to overcome the need for insulin injections.” By subtlely trying to suggest that insulin injections may be feared by people with Type 1 or Type 2 diabetes, Pfizer is apparently hoping that fear will be an effective marketing tool.This is part of Pfizer’s new DTC (”direct-to-consumer”) Exubera advertising campaign. The VNR’s are troubling, however, because of their potential ability for misuse and creation of false impressions.
The effect of the VNRs and Exubera marketing have been examined by this blog before. First, when a San Francisco reporter broke a story charging that a Bay Area T.V. station reporter’s broadcast violated station “policy and…FCC rules.”
Second, the CBC (Canadian Broadcasting Corporation) improperly gave photo credit for a story they did on Exubera, claiming it was a CBC photo when, in fact, it was part of a Pfizer Exubera media release and marketing campaign.
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